La Maison Cartier recrute

Cartier

La Maison Cartier recrute

Operations Coordinator

Luxembourg, L, LU

Permanent

At Cartier Luxembourg, we are expanding our family by looking for a highly organized and pro-active Operations Coordinator for a full-time position, based in our boutique of Luxembourg.

MISSION

As a close partner to the Boutique Managers and the boutique team, the Operations Coordinator actively participates in the success of the boutique, strengthening and organizing the operations.

The Operations Coordinator executes operations adapting to client journeys (offline / online) & new logistic flows.

Your strong admin experience allows you to lead the operational and administrative topics, enhancing boutique performance.

As a key partner, you oversee all operational activities of the boutique, back office, and administration.

HOW WILL YOU MAKE AN IMPACT?

  • Well-known as an excellent organizer, you guarantee the good application of all boutique procedures (Sales & Finance, Security & Safety), execute paper-work activities and support team with payments and tax /returns operations
  • We count on you to actively propose new ways of working, filing, monitoring, auditing all procedures to optimize efficiency and thoroughness.
  • To ensure the optimal model stock at all times, you ensure in collaboration with the stock administrator an efficient daily stock management and are responsible for all inventories related to finished goods, non-finished goods, and customer service.
  • You act as the main point of contact for repair center and workshop, working closely with our customer service team, the watchmaker, and the sales team.
  • You assist and support the management with various assignments (boutique projects, boutique opening / closing) and promote new ideas to improve the flows of operations.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • You have min. 3 years of experience in retail operations or stock operations, ideally in a luxury environment.
  • Result-oriented, you have excellent analytical skills and understanding of retail productivity levers and have great organizational skills.
  • You love working in a demanding environment and speak fluently French and English.

Link to the job description

Another option, faster, would be to write directly here : recruitment.bnln@richemont.com

 

Sales Associate 

Luxembourg, L, LU

Permanent

Our world leading luxury Maisons in Jewelry and Watches – Cartier, is searching for talented professionals to join our boutique in Luxembourg, Cartier is looking for a passionate and highly professional Sales Associate. 

Do you have a passion for Luxury Retail and High End watches & jewelry? Do you have the expertise, ambition and drive to successfully co-lead, develop and optimize a reputable luxury retail boutique? Are you a true people manager being able to get the best out of a diverse team of international commercial talents? Are you commercially talented and really customer oriented?  
Then this is THE job for you : 

How will you make an impact?  

  • You will ensure high levels of customer satisfaction through excellent sales and after sales service skills 
  • You will drive sales and act as a role model, constantly nurturing relationships with clients to generate sales leads while building sincere and durable relationships 
  • You will uphold the highest boutique operations standards, including aftersales procedure 
  • You will participate to off-site events and clientelling activities 

How will you experience success with us? 

  • You will have experience in Fine Jewellery/Watches 
  • You will have a solid knowledge and passion for gemstones and watches 
  • You will have excellent interpersonal competences in order to develop a network of loyal clients 
  • You will be meticulous, highly client focused and organized 
  • You will have excellent written and spoken communication skills 
  • Language requirements : French, English and Luxembourgish 

How do we keep you smiling? 

You will be based in our esquisite Cartier Amsterdam boutiques. You will collaborate with experienced and inspiring colleagues. You will have the opportunity to make the most of your fine jewellery knowledge by presenting our iconic Cartier creations to each client. You will be rewarded by a successful and long term career in Cartier.  

We look forward to hearing from you, see you in Luxembourg ! 

Link to the job description

Another option, faster, would be to write directly here : recruitment.bnln@richemont.com

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